Privacy Policy

General Provisions

This Privacy Policy governs the collection, use, retention, protection, and disclosure of personal information gathered by the Operator when users access or utilize the Website and its services in the territory of Canada. The Operator undertakes to process personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws and regulations.

Collection of Personal Information

The Operator collects only the information necessary for the provision of services, as set out below:

Identification information (such as full name, date of birth, address, contact details).
Account information (such as username, password, transaction history).
Payment information (such as banking or financial account details necessary for deposits and withdrawals).
Technical data (such as IP address, browser type, device information, and access logs).
Other data required for the prevention of unlawful activity and for fulfilling legal obligations.

Personal information is collected directly from the user or, if required by law, from third parties with the user’s consent or as otherwise permitted by Canadian law.

Use of Personal Information

Personal information is used strictly for the following purposes:

Creating and managing user accounts.
Fulfilling contractual obligations related to the use of the Website and its services.
Processing financial transactions.
Ensuring compliance with legal and regulatory requirements.
Verifying the identity and age of users, including procedures for preventing fraud and money laundering.
Facilitating communication regarding account status, important updates, and mandatory notices.
Maintaining the security and integrity of the Website.

Disclosure of Personal Information

The Operator may disclose personal information to third parties only where required or permitted under Canadian law, including:

To regulatory and law enforcement authorities in accordance with statutory obligations.
To payment processors and financial institutions strictly for the purpose of processing transactions.
To anti-fraud and anti-money laundering service providers, solely to fulfill legal requirements.
To service providers engaged to support website functions, under strict confidentiality agreements.

Personal information will not be sold or shared for commercial purposes.

Retention and Protection of Personal Information

Personal information is stored for no longer than is necessary to fulfill the purposes for which it was collected or as required under applicable Canadian regulations. The Operator applies appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or destruction, in accordance with PIPEDA.

User Rights

Users have the following rights regarding their personal information, subject to the requirements and limitations of Canadian law:

The right to request access to their personal information.
The right to request correction or update of erroneous or incomplete personal information.
The right to withdraw consent where processing is based on consent, provided that withdrawal does not affect the lawfulness of processing undertaken prior to withdrawal.
The right to request the deletion of personal information where permitted by law.
The right to submit complaints to the applicable privacy regulatory authority.

Requests regarding personal information must be submitted via the contact details provided on the Website. The Operator will respond to such requests within the timeframe established by law.

Changes to the Privacy Policy

The Operator reserves the right to amend this Privacy Policy to comply with legislative requirements, regulatory changes, or organizational practices. Any amendments become effective from the date of publication on the Website, unless otherwise specified.

Contact Information

Questions or concerns related to this Privacy Policy or the processing of personal information may be directed to the Operator’s designated contact channel specified on the Website.

Date of last revision: 2026-05-05